Suggestion: Make it easier to return to the homepage after sending the order
in progress
Kambashop
I would like to suggest implementing a return-to-homepage button that is always visible to the customer. This feature would be especially helpful for stores that use manual payment methods. After the order summary is sent via WhatsApp, the button could appear automatically, making it easier for the customer to continue browsing.
I believe this small improvement could make the shopping experience much more intuitive and smooth. Moreover, it seems like something simple and quick to implement. Please consider this suggestion!
Youmin Kim
Thanks for feedback. We recently added "Go back to store" button. Does this work?
Adesh Shrestha
Youmin Kim Have we deployed this as i don't see this chnage here or it is yet to deployed in production.
Youmin Kim
Adesh Shrestha: You need to click the button. Then, customers will see the Back to store button. We do this to make sure customers to send messages to merchants. We do not want them to go to store without sending messages
Kambashop
Youmin Kim Ok. But what about the view invoice button? Is it really necessary to have it there? Wouldn't it be more convenient for the customer to receive and see their invoice as soon as the order is actually completed? And secondly, the standard message created in the flow for sending the order summary to the seller, the embedded link to view the invoice, I think that should also be removed.
Adesh Shrestha
Youmin Kim Thanks — that makes sense. While no additional messages are needed at the moment, I believe there's still some room for improvement.
I noticed that the invoice includes an email address, even though we’ve been pushing all communications through WhatsApp. This has caused some confusion for the team, as it seems like we're maintaining two separate channels.
To streamline everything and avoid misunderstandings, could you please make the email field optional in the invoice? For now, we’d prefer to have all communications centralized on WhatsApp.
Appreciate your support in keeping things consistent.
Kambashop
Youmin Kim The button is indeed working. But still... The complete translation of the Portuguese language had no effect. They need to review the issue of complete and bug-free translation for the same language.
Youmin Kim
in progress
Myia-Karen
I agree. Also this button is needed on the Reviews Page, there is no way to return to the website after posting a review.
Kambashop
Myia-Karen For Sure. Well Seen. I Hope They Resolve It As Soon As Possible.