Improvement Proposal: Display of Payment Methods on Receipts and Orders Current Situation: Currently, when a customer places an order and selects their payment method, this information is only displayed in the confirmation message sent via WhatsApp. However, this method is not reflected on the official receipt or in the summary visible to the seller when creating or reviewing the order. Problem Detected: The absence of the payment method on the receipt prevents the customer from having complete proof of their transaction. Furthermore, sellers do not have immediate visibility into how the order was paid, which can lead to confusion or errors in operational, logistical, and accounting management. Proposal: Include the customer's selected payment method at two key points in the process: Purchase Receipt: Clearly display the payment method (cash, card, transfer, etc.) on the document issued to the customer. Order summary for the seller: Include the payment method in the order preview or dashboard to ensure the sales and logistics team has immediate access to this information. Expected benefits: Clarity for the customer: The receipt becomes a complete and reliable document. Better internal control: Facilitates reconciliations, returns, and accounting processes. Reduction in operational errors: Sellers can immediately validate whether the payment was processed correctly and by the agreed method. Improved customer experience: Attention to detail and commitment to transparency are demonstrated.
