Feature requests

Manual payment option is too basic and we currently don't have a reliable option for Kenya automated payments. Please can you add 'require payment proof' and 'mark as confirming payment' for this option too.

If a customer cancels order and they've paid with storecredit, there should be an option to 'add back to storecredit'?

Would you please allow us to customize the commands in WABA. See attachments. Thank you

Is it possible to have like PUSH notifications on our mobile whenever a customer place an order!?

Dear Take App Team, Take App is an outstanding platform—thank you for providing such a great service! I would like to request a new feature: offline billing or a Point of Sale (POS) option. This would be extremely helpful for generating bills for walk-in and offline customers, making the system more versatile for everyday business use. Currently, we create orders directly, but customers only receive an order notification—without a visible bill copy. Is there an option to access a tax invoice link? I hope you will consider adding this feature in future updates. Regards Arun Bhaskar https://cakewalkbh.com/

It would be helpful to add a “Locate Me” button directly on the page where customers are asked to enter their delivery address. This would allow the system to autofill fields like street address, city, and zip code using their current location. Currently, customers only get this option after filling out the fields and reaching the map view. This can be inconvenient especially for tourists or first-time users who might not know their exact address right away. Having a location button upfront would speed up the checkout process and improve the overall user experience.

This option is for seller easy to create order form by self and send to customer fill, or maybe customer fill wrong information can edit by themself (Only available for Name, Phone Number, and Address) Issue: because now still have customer dun know how to website order, and our procedure is > Need to collect customer name and phone first only can create order form and send to them pay, and the address part customer can't fill themselves, need we fill it or > Customer fill wrong name, contact number or address, need seller revise again Hope to add this function: The customer name, phone number and address input be optional, so we can create order first, then send the order to customer review "like quotation" Have the "Edit Button" in order form, once customer done review can fill Name, Phone Number and Address, or after place order they key wrong name, phone number or address can edit again by themselves And this function is only for Unfulfilled status, once we change the status to ready or out of delivery, then customer will not allow to edit the info

Take App Support Team, We have noticed a communication gap between our store admin chat on Take App and the customer support responses from your end. Often, when we raise queries or send messages through the Take App admin interface, there is a delayed response—sometimes taking several hours or even a day. This delay leads to inefficiencies and misalignment in ongoing operations. To improve this process and ensure more efficient communication, we kindly request that any replies from the Take App support team on ongoing chats or inquiries be instantly pushed as notifications via WhatsApp. This would allow our team to receive updates in real time, leading to: Faster response time from our side Better coordination and follow-up on ongoing issues Improved overall efficiency for both teams Implementing WhatsApp notifications for admin chat responses would significantly enhance user experience and save time on both ends. We appreciate your continued support and hope you consider this feature enhancement.

Hi, I’m Mahadhir from Malaysia. I’m currently using StoreHub as my POS system, and I really like the simplicity and user experience of Take App. It would be great if there’s a way to integrate both platforms, so that whenever a customer places an order through Take App, it automatically syncs with StoreHub and notifies the kitchen or bar in real time. Ideally, the process would streamline operations by: -Instantly capturing orders from Take App, -Sending the order directly to the kitchen or bar (via screen, print, or messaging), -Minimizing manual input into StoreHub. Looking forward to exploring a solution for this integration. Thank you!