Customers should input the amount they are going to pay with when choosing "Cash payment"
under review
Tony Wong Liu
As title says, customers should input the amount they are going to pay with when choosing "Cash payment". This should be a numeric field and the amount should be equal or above the total bill.
I read a similar request that got denied and the "solution" was to "wait for the client to finish the process and start the WhatsApp chat so that then the business can ask the customer how much money they are going to pay with". Of course this is a "solution" but absolutely not the most efficient one. If we are already using TakeApp it's because we want to minimize the interaction with the customer and automate our processes. Such a simple feature should be added within TakeApp.
Youmin Kim
under review
So I guess this is related to make partial payment possible? The total charge is $100 and customers can pay $20 in cash advance, $80 in item pickup?
Can you elaborate when you need this option?
Tony Wong Liu
Youmin KimSorry didn't mean it that way. I meant if a total bill is $98 and the customer chooses the option of "Cash payment" (after checkout), they should be obliged to put the amount of cash they are going to use so deliveries can have the exact change for them. For example, they could put "$100" inf that field and that information would show up in the "Invoice" section (after payment) so the restaurant can know that the courier must bring $2 as a change for the customer.